Shipping Policy
At orvivi.com, we are committed to delivering your order quickly and safely — wherever you are in the world. Please read our shipping policy below for everything you need to know about processing times, delivery, and tracking.
Worldwide Shipping — No Region Restrictions
We ship to every country and region worldwide. There are no restricted destinations, no blocked areas, and no location-based conditions. Every customer, anywhere in the world, can place an order and receive the same service and the same policy.
Order Processing Time
All orders are processed within 1–3 business days after your order is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email as soon as your order is placed.
Shipping Times
Standard delivery usually takes 7–20 business days after your order has been processed, depending on your destination and local postal service. Remote or rural areas may take slightly longer. Please note that these are estimates, not guarantees, as delivery speed also depends on customs clearance and your local carrier.
Shipping Cost
Standard shipping is free on all orders, worldwide. There are no hidden fees, no minimum order requirements, and no additional charges added at any point after checkout.
Order Tracking
Once your order has been shipped, we will email you a tracking number along with a link so you can follow your package every step of the way. You do not need an account and you do not need to fill in any form to receive your tracking information — it will be sent directly to the email address you used at checkout.
No Forms or Registration Required
You never need to create an account, log in, or fill in any form to order from us or to get help with your shipment. If you need assistance at any time, simply email us and we will take care of it for you.
Lost, Delayed, or Damaged Packages
If your tracking information has not updated for more than 10 business days, or if your package arrives damaged or appears to be lost, please contact us right away at . We will investigate with the carrier and, if necessary, send you a free replacement or issue a full refund. You will never be left without a resolution.
Incorrect or Incomplete Shipping Address
Please double-check your shipping address before completing your order. If you notice a mistake, email us as soon as possible at and we will correct it before your order is shipped. If your package is returned to us because of an incorrect or incomplete address, we will contact you to arrange a free reshipment.
Customs, Duties, and Taxes
Orders shipped internationally may be subject to customs duties or import taxes imposed by your local government. These charges, if any, are the responsibility of the recipient and are not collected or controlled by us. Most orders are not subject to additional charges, and in the event that any issue arises with customs, we will always do our best to assist you.
Contact Us
If you have any questions about your shipment, delivery times, or tracking, we are always happy to help:
Email: